ServiceDesk Plus
Flagship ITIL-compliant help desk for incident, problem, change and asset management — cloud or on-premises.
ManageEngine · Enterprise IT Management & Security Experts
ManageEngine
Enterprise IT management, endpoint security and IT operations — licensed, deployed, integrated and supported by XCCEL8 experts, so your infrastructure runs without the complexity.
ManageEngine products we implement
19 enterprise products across five operational categories — licensed, deployed and managed by our team.
IT Service Management
ITSM & Help Desk — Ticketing, Assets & Service Delivery
ServiceDesk Plus MSP
Multi-tenant service desk built specifically for managed service providers.
SupportCenter Plus
Customer-facing help desk and support ticket management.
AssetExplorer
IT asset management for tracking hardware and software inventory.
Unified Endpoint Management
UEM & Security — Endpoints, Mobile & Patching
Endpoint Central
Unified endpoint management: patching, software deployment, remote control and OS imaging.
Mobile Device Manager Plus
Enterprise mobile device and endpoint security for iOS, Android, Windows and macOS.
Patch Manager Plus
Automated vulnerability scanning and patching across operating systems and third-party apps.
Browser Security Plus
Hardening and policy management for enterprise web browsers.
Infrastructure Monitoring
IT Infrastructure & Network Monitoring — Networks, Apps & Bandwidth
OpManager
Network monitoring for servers, switches, routers and virtual environments.
Applications Manager
Application performance monitoring for cloud, containerized and on-premises apps and databases.
NetFlow Analyzer
Bandwidth monitoring and traffic analysis for network troubleshooting.
OpUtils
IP address management and switch port monitoring.
Identity Security
Active Directory & Identity Security — Identity, Access & Recovery
ADManager Plus
Active Directory and Microsoft 365 user provisioning, management and automated reporting.
ADAudit Plus
Real-time AD auditing, user behavior analytics and compliance reporting (SOX, HIPAA, GDPR).
ADSelfService Plus
Self-service password management, multi-factor authentication and single sign-on.
RecoveryManager Plus
Automated backup and granular recovery for Active Directory and Microsoft 365.
Security & Compliance
IT Security & Compliance (SIEM) — SIEM, PAM & Log Intelligence
Log360
SIEM with threat intelligence, log management and cloud security monitoring.
PAM360
Privileged access management with enterprise credential vaulting.
EventLog Analyzer
Log management and compliance auditing.
Our ManageEngine execution capability
One accountable team for your entire ManageEngine journey.
01
Consult
We assess your IT infrastructure bottlenecks, security vulnerabilities and helpdesk requirements before recommending anything.
02
Solution
We design a custom ITOM, ITSM and endpoint security architecture matched to your environment.
03
License Purchase
Enterprise editions, multi-module bundles and corporate volume procurement — with UAE VAT-compliant invoicing.
04
Implementation
Full end-to-end deployment: Active Directory/M365 integration, agent rollout and custom workflow configuration.
05
Support
Free hyper-care support after delivery, with an optional AMC for ongoing management.
Industries we serve with ManageEngine
From bank-grade compliance to campus-wide endpoint control — ManageEngine shaped to your industry.
BankingFinancial Services & FinTechReal Estate & Property DevelopersHealthcare & Hospital GroupsGovernment & Semi-Government EntitiesLarge Retail & Distribution NetworksManaged Service Providers (MSPs)Education & Campus Networks + 15 more
FAQ
ManageEngine questions, answered
Can we buy ManageEngine licenses locally with UAE VAT invoices?
Yes. We procure ManageEngine Enterprise editions and multi-module bundles through local billing with TRN-compliant UAE tax invoices, formal purchase orders and corporate payment terms — which ManageEngine's online checkout doesn't offer.
Can you integrate ManageEngine with our Active Directory and Microsoft 365?
Yes. We integrate ADManager Plus, ADAudit Plus and ADSelfService Plus with your existing Active Directory and Microsoft 365 tenant — user provisioning, SSO, MFA and audit reporting configured by our experts.
Can you deploy multiple ManageEngine products together?
Yes. We design unified architectures across modules — for example ServiceDesk Plus for ITSM, Endpoint Central for device management and Log360 for SIEM — with centralized deployment and co-terminated licensing.
What support do we get after implementation?
Every engagement includes free hyper-care support after delivery, with an optional AMC covering ongoing administration, health checks, upgrades and workflow tuning.
Free Consultation Too technical?
Too technical?
We will simplify it.
Tell us what your business needs — our engineers will cut through the jargon and recommend the right solution at the right price. No obligation.
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