Diagnostic Laboratories & Pharmacies
Fast results, zero stock-outs, claims that clear. We design, supply, install and support every system your lab or pharmacy runs on.
Built around how labs & pharmacies operate
From sample to result, from shelf to sale — one technology partner for all of it.
Diagnostic Laboratories
Standalone labs and lab chains.
Collection Centres
Home sample collection and phlebotomist routing.
Pharmacies
Retail pharmacies and pharmacy chains.
Everything your lab & pharmacy needs
From sample collection to report delivery, from prescription to repeat sale — every workflow covered, every system talking to each other.
Lab information system (LIS)
Samples in, results out — fast.
- Order intake with barcode accessioning
- Bi-directional analyzer interfacing
- Result validation with delta checks
- Critical-value alerts to doctors
Pharmacy management & POS
Dispense right, sell fast.
- Prescription dispensing with drug-interaction checks
- Offline-first POS — never stops selling
- Controlled-substance registers
- Repeat-prescription reminders
Home collection & delivery
Your staff, routed smartly.
- Phlebotomist routing apps with live tracking
- Medicine home delivery
- WhatsApp report delivery
- COD and online payment collection
Insurance e-claims
Claims that clear first time.
- Eligibility checks before the test
- Shafafiya, Riayati and eClaimLink integration
- Pre-authorization workflows
- Denial analytics
Inventory, billing & accounting
Stock and books, both clean.
- FEFO discipline with expiry alerts
- Barcode tracking from GRN to shelf
- Cold-chain temperature monitoring
- Automated reorder levels
- VAT-compliant invoicing, e-invoicing ready
- Branch-wise profit and insurance receivables tracking
Online booking & CRM
Booked, reminded, retained.
- Online test booking and slot management
- SMS and WhatsApp reminders
- Health-package campaigns
- Loyalty programs
Network & connectivity
Always online, always fast.
- Structured cabling during furnishing
- Dual-ISP with failover
- Segmented staff and guest Wi-Fi
- Inter-branch VPN for chains
Security & compliance
Patient data, locked down.
- UAE data residency — health data never leaves the country
- NABIDH integration for lab results
- SIRA-compliant CCTV
- Cyber security — firewalls, endpoint protection and email filtering
- Ransomware-proof backups with long-term archives
Power, backup & security for your lab
A power cut shouldn't lose a single sample or sale. We keep you powered, backed up and locked down — 24/7.
- UPS battery + generator — analyzers, fridges and POS stay live through power cuts
- Your data on-prem, in the cloud, or both — always UAE-resident
- Immutable backups with ransomware-proof recovery and long-term archives
- Firewalls with staff, guest and lab-device networks fully segmented
- Endpoint protection on every workstation, POS terminal and tablet
- Temperature alerts wired into monitoring — the cold chain never breaks silently
AI that runs your lab with you
Test and medicine demand forecasting, expiry prediction, collection and delivery route optimization, automated report delivery, result anomaly detection — call us to explore what it can do for your business.
Network & Infrastructure
Building or furnishing a new lab or pharmacy? We build the complete IT infrastructure during the furnishing stage — structured cabling, Wi-Fi, switching, server rooms and connectivity, all ready before you open your doors.
Explore network →
From site visit to fully operational
Lab & pharmacy audit
We walk your lab and pharmacy — map sample-to-result and shelf-to-sale flows, and spot what's costing you.
Solution design
You get a tailored blueprint — LIS, POS, network and security — priced transparently.
Deploy & train
We install everything, interface your analyzers, and train lab techs and pharmacists with minimal disruption to working days.
Support & AMC
One call for everything IT, with long-term AMC that keeps you running 365 days a year.
A few of the brands we deploy
Questions, answered
Can your LIS connect to our analyzers?
Yes — bi-directional interfacing with major hematology, chemistry and immunoassay analyzers: orders go to the machine, results flow back automatically with delta checks and critical-value alerts.
Do lab results sync with NABIDH and Riayati?
Yes — our lab systems push results to the government health information platforms where required, with UAE data residency throughout.
Will the pharmacy POS work during internet outages?
Yes — the POS is offline-first: billing, dispensing and stock deduction continue without internet, and everything syncs automatically when you're back online.
Can you monitor fridge temperatures for cold-chain medicines?
Yes — wireless temperature sensors with 24/7 monitoring and instant alerts if a vaccine or insulin fridge goes out of range.
Do you provide AMC for labs and pharmacies?
Yes — one AMC covers analyzer IT interfaces, POS terminals, network, CCTV and backups across all your branches.
Too technical?
We will simplify it.
Tell us what your business needs — our engineers will cut through the jargon and recommend the right solution at the right price. No obligation.
Request received!
Thanks — our team will contact you shortly.